Shipping & Returns

COVID-19 STATUS

We are open! However, due to COVID-19, we are experiencing a slow down in order fulfillment. Please allow for an additional 5-7 days for order fulfillment on top of shipping time. For more information or questions concerning your order please contact us at Hola@MyTropicalTouches.com

 

SHIPPING DELAYS

We are not liable for shipping delays. We do not guarantee any estimated shipping arrival date or time.

HANDMADE ITEM PRODUCTION TIME

All handmade items are made to order. Afro picks may take 7 - 10 business days to produce. 

 

INTERNATIONAL SHIPPING

Unfortunately we only ship throughout the USA at the moment but we intend on shipping to all countries soon! 

 

EXCHANGE & RETURN POLICY

All sales are final. Since all of our products are custom and many are handmade, we cannot provide any returns, exchanges, or refunds on these items. Damaged or wrong orders can be corrected within 7 days of receiving an order if unworn and unused. Please contact us via email at Hola@MyTropicalTouches.com to get assistance on your damaged/incorrect order.